As technology continues to progress, developments in how we live our lives made everything more accessible from consumer behavior, entertainment, and in recent times, healthcare. We have witnessed how online consultation became en vogue in the Philippines, especially during the pandemic when it was almost impossible to go to a medical center due to its risks. 

As we progressed, we continue to see that online consultation in the Philippines helped healthcare providers and patients who are self-isolating in minimizing the risk of COVID-19 transmission. This solution immediately created and realized its potential to prevent any sort of direct physical contact, provide continuous care to the community, and finally reduce morbidity and mortality as the COVID-19 outbreak continues to loom.

Online consultation became an effective option to fight the outbreak of COVID-19 that helped set the norm in the New Normal as it offers potential advantages to patients and the healthcare in general that spare them the cost of a typical consultation and the inconvenience of travel. Clinics began to accommodate this method of consultation, not only for safety reasons but also to strengthen the working relationship between patients, caregivers, and healthcare professionals. 

Online consultation helps set the New Normal as it created an improvement in social interaction among patients that led to the improvement of financial efficiency as well as the clinical effectiveness of services. 

As we continue to progress, especially since we are still in the pandemic, we would see a continuous use of online consultation as the New Normal is still progressing at this moment. This medical service innovation became a welcoming development in healthcare in the Philippines as technology advances at a fast pace and even accelerated during the pandemic with the aim to make life easier for all.